Skip to content

Feedback

Thank you for using Customer Voice! This is a forum for general constructive feedback on our programs and services. We work very hard to ensure the success of our customers, let us know what you think!

48 results found

  1. Print Labels should be available in PR, AR and AP

    Labels should be available to be printed for PR Employee, AR customers and AP Vendors in the software. Sorts and ranges should be available and all common Avery formats should be assignable to the print function, particularly 5160 (30 per sheet standard laser label). This should be available within the reporting menus in each module.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. AP Vendor Maintenance should not require Country Name "United States" to be populated

    The software should have a "blank" country code available for use in the Vendor Maintenance. I do not want to print "United States' on every check but occasionally I do need to print "Canada" so I cannot remove it from the check format.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Default import drive and directory for Sale Module Invoice import

    The sales module should have a setup field for default drive and directory for transaction import files. All modules that import data should allow you to define the default drive and directory for the file that you are using since most of the time that is coming from a Server.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Backup Default Drive and Directory needs have a default set available

    The software needs to allow a default drive and directory to be setup for company backup so you do not have to specify this each time you backup.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Denali PR reports should default to "ALL" not "Active"

    When running PR reports the default should be all and not active. During a quarter you will have terminations and when you run earnings reports for the quarter if you do not change it from active to all you just made a report to stick in the shredder.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Denali A/P should not period validate the Invoice Date Only the GL transaction date

    Denali should not use the invoice date from the vendor for period blocking by the fiscal calendar. It should use the GL Transaction date to validate and issue posting error reports when it is outside the fiscal calendar lock. AP Invoice date is to be used to calculate the due date of the invoice using setup terms. Invoices from the last month that is closed can commonly come in after the GL period is closed. In this case the invoice date would be keyed in as the prior closed period and the GL transaction date would be dated in the…

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Denali "Print PR Checks" should have sorts for Employee Number and Employee Name

    When you print check and select to sort by employee it is only by employee number. Employee name sorted by last name then first name should be available and it assign the check numbers based on your selection. This is a MAJOR oversight in the development of Denali.

    14 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Denali Income Statement and Balance sheet should retain "print account numbers" for next run as Pro did

    A user must select "print account numbers" each and every time they run an income statement or balance sheet in Denali. This should default to the "last run" status like Pro did and once you select it one time it is there the next time you run a report.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Reprint Payroll Check Registers

    We need the ability to reprint or download previous payroll check registers. Currently this is a custom report.

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. PR Employee Benefits Does not have a grand Total on the report - Useless

    Again I come here with reporting total deficiencies. The PR Employee Benefits report does not have a grand total on the report at all. The grand total should subtotal codes ran and grand total the sums of all the deduction codes ran on the report. At the end of the report it should be:
    Report Grand Totals
    01 Group Insurance $$$$$$$
    02 401K $$$$$$$
    03 Dental Ins $$$$$$$
    Report Total $$$$$$$

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Denali Payroll Grid Modification for prompting shortcoming in design.

    Can I make a strong suggestion for future upgrades. Under the “Employee Information” selection screen add 2 sort parameters selection fields. A Primary Sort selection and a Secondary Sort selection. Under primary and secondary sort options available to these would be 1. Employee Number 2. Employee Last Name 3. Department 4. Any of the User Defined Fields assigned by the employer. Number 4 gives you unlimited flexibility to your system prompting order. When you select this option then if you ran all hourly employees for all departments and select a primary sort of department and a secondary sort as last…

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Flag alert for Employees with no tax deductions

    When entering payroll hours for an employee, we need a flag alerting us that the employee has no tax deductions. When setting up the new employee it is very easy to skip over the tax section and the employee ends up with no deductions whatsoever. This results in taxable wages not matching gross wages. If there was a flag of some sort when entering the payroll hours, just as there is for negative checks, it would be very helpful.

    15 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Hold Tickets in POS

    Why does a "hold" ticket in POS not print the banner across the top (like in Pro) to reflect that it is a hold ticket? This makes it very confusing to read what kind of transaction it is.

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Automatic sales logoff

    When will you be fixing the POS screen to where (when checked to allow logoff between sales) that it happens automatically (like in PRO) when the sale is complete. I have 10 sales people and they all don't remember to log off between sales and it affect my sales reports per salesperson.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Inventory alias

    Is there a way to allow you to set up inventory item aliases while setting up a new item. Now you have to set up the item first, save it and then go into another menu to set up the alias for it. This is time consuming and would make more sense to do it all at one time in one screen.

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. A/P invoice date vs GL date

    It would be nice to have the option (like in Pro) to set the default GL date to current period and not the invoice date. Sometimes you have to close the month, but will continue to get invoices dated in that month that will be posted in the current month. And to remember to change it each time is allowing for mistakes to happen that items get posted to a prior closed period and mess up your financial reports.

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Adjustments - A/R and INV

    When entering adjustments in A/R and Inventory, it would be nice if the transaction type code would stay to what you put until you change it (Like in CMS PRO) It is more time consuming to always enter the same transaction type code when you are entering a bunch of the same code at one time.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. GL Audit Trail Period Total Option is not Correct as written for Fiscal Calender Companies

    Even back to CMS Professional the GL Audit trail option for "print subtotals" only gave calendar month totals which is not programmed correctly. It should use the fiscal calendar on file to generate totals on those dates and have nothing to do with a straight simple calendar month total. We are a 4-4-5 quarter with periods always ending on a Saturday and that Saturday can be in the following month beginning days. It would be nice if the program would use the fiscal calendar to generate these subtotals.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. CMS needs an API. We are CMS pro user. Can't use Denali without an API for our newer technologies. Why no API?

    We're CMS PRO user and have been for a while. Time to upgrade to new CRM/ERP system. We currently have our own web site/application that handles all CRM and uses CMS PRO as our foundation for the ERP side of the system. Unfortunately, we are forced to import/export text files between our webapp and CMS PRO every few hours to get what we need. CMS PRO is too old and we need to upgrade but we can't use Denali because, with technology out there today, it is a waste of time passing data back and forth in text files. I…

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Audit report in sales AFTER posting

    I would like to have the option to reprint the audit posting report. I would also like to have a report of what was sold with what tender without having to go through 100 plus pages looking for something. More reports with more options without wasting paper.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback

Categories

Feedback and Knowledge Base