AdminCougar Mountain
(Customer Support Manager, Cougar Mountain Software)
My feedback
13 results found
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33 votes
Thanks for the idea!
We have some changes for the Denali screens as soon as we are able to commit resources to them. Watch for these changes in future updates.
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment Thank you for asking! You can print or view a report with all the shipping addresses for each customer. You can run the report for a single customer or a range of customers. The report can be accessed by going to your Customer Maintenance window, then clicking on the Billing/Shipping tab. Once there, after you hit the Edit button, you need to click on the Additional Shipping Addresses button. In the window that opens, you will see a print button. Click on that button, and you can run the report with your chosen filters. I hope this helps. If you need further assistance, please call us at 800-390-7053.
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78 votes
This idea has been submitted for future development.
An error occurred while saving the comment Shawna, if you have questions about reversing credit card payments in our system, please reach out to our support. Denali still requires double entering to protect the audit trail, but if you have questions in the best way to do it, we'd be glad to help you.
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9 votes
A backlog item has been added to the development backlog. Because of resource constraints and scheduling, we cannot currently predict a release date.
An error occurred while saving the comment Thanks for the update!
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3 votes
An error occurred while saving the comment The report you are looking for is located in: Reports>1099-MISC>Report Type, choose 1099 Summary in the drop down. Please contact support at 800-390-7053 for additional help.
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4 votes
Thanks for the idea!
We are aware of the need for this functionality, and are reviewing options for future programming. Watch for this function in a future release.
An error occurred while saving the comment Donny,
The committed quantity is the number of items that are in inventory, but already committed to a customer via a work order, invoice or layaway. If you believe there is an issue with this function, please submit a Technical Support ticket at 800-390-7053, and we can have a technician diagnose the issue. -
1 vote
Thanks for the idea!
We have routed this request to our training department.
An error occurred while saving the comment Thank you! I have forwarded this request to our training staff. They handle the webinar topics, and will plan this webinar. Your feedback gives us great ideas on how to better serve you!
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40 votes
We are currently evaluating options for a mobile solution that will be usable on cross platform devices. There is no timeline for this development, but we are aware of the need for this functionality, and are working toward a solution.
An error occurred while saving the comment Appeasy is part of our Applianz hosted server solution. Please contact your sales representative for more details regarding options.
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20 votes
An error occurred while saving the comment We intentionally kept the pay rate codes short to keep the entry process quick. Would it help to put the pay rate description on the pay rate entry screen?
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15 votes
Thanks for using Customer Voice!
Can you please clarify the “Average Days To Pay” idea?An error occurred while saving the comment Would a report work for this function?
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6 votes
Thanks for your feedback!
We are already researching our options for this and anticipate beginning to migrate to the cloud sometime next year.
We are very excited about the possibilities this will provide for our customers!
This represents a very significant investment for us, so we want to make sure to do it the right way for our customers. We will be soliciting feedback in the coming months from our customers on this very subject, so stay tuned!
An error occurred while saving the comment We do use the lean/agile approach, and in the last year it has reduced our response time and time-to-market exponentially. Our customers do not have to purchase an SQL license. When you buy Denali, you get a functional version of MS SQL Manager. There is no reason for any of our users to purchase a separate SQL Server license. Only those who wish to develop beyond the scope of or software would need to do this.
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10 votes
We are still prioritizing this request within our development plan.
Submitted as design request #22968
An error occurred while saving the comment This feature has been submitted as a design request to our product design team and will most likely be included in an upcoming product release.
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7 votes
An error occurred while saving the comment We will be looking at this in the near future.
AdminCougar Mountain
(Customer Support Manager, Cougar Mountain Software)
supported this idea
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Thanks for asking!
We are currently looking into this issue. We don't have an exact timeline for release, but feel free to email our Customer Service department for updates at CustomerService@cougarmtn.com.