Feedback
Thank you for using Customer Voice! This is a forum for general constructive feedback on our programs and services. We work very hard to ensure the success of our customers, let us know what you think!
48 results found
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DIRECT EXPENSE DROP DOWN BOX
AP/DIRECT EXPENSE DROP DOWN THAT INCLUDES G/L ACCOUNT # AND VENDORS NOT ENTERED THROUGH A/P FOR INVOICES PAYED WITH CREDIT CARD.
3 votes -
GL CASH BALANCE VS GL BALANCE DOES NOT MATCH
An alert that "posting will cause an out of balance transaction"
1 vote -
BR glitch
BR Posting should not occur if calculated statement doesn't match actual.
There should be an alert to recalculate BR balance.1 vote -
Get rid of PO's Marked Read Only
I have bunches of POs that are marked Read Only, how do I get rid of these.
1 vote -
Bank Reconciliation needs a safeguard when posting single sided entry
Add a safeguard to avoid posting a single sided entry in BR.
1 vote -
Viewing tranaction notes after posted.
Viewing transaction notes after posting.
1 vote -
Loosing Data
In Bank Rec - If there is something that hasn't been entered, ie bank charges, a ACH payment, you get out of Bank Rec and go into Enter Activity, post and go back into the Bank Rec. sometimes all activity is gone and you get to start over, or your loss of all deposits? It's always different. My Denali is updated and again just lost everything only to have to start all over again. Sometimes it works and other times it's just gone. This has been going on for a few years? I had taken notes, documented everything and shared…
2 votes -
In the inventory module and inventory stock maintenance
Old Cougar Mountain software showed the Vendor where the Source Doc is in the history: under Stock Item Maintenance. It would be really nice to have Vendor in the history so that if you purchase the stock from multiple vendors, you can see the vendor information for price comparison without having to go run a specific history report.
7 votes -
After recent update (8.2), enter key in GL can no longer be used to tab through fields.Why was this changed?This slows data entry GREATLY!
For people who have been using the Enter key to tab through fields for over 6 years, why was this changed? Many years ago, an ALT- short cut key was deleted in AP after an update . .forcing me to use the actual computer mouse to check a box. This was huge for a smooth data entry flow. The same goes for the deletion of the Enter key.
5 votesThank you for your idea! The function you describe is being added back into the product and you will see the change with our next release.
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AP & IN modules need to have foreign currencies
AP & IN modules need to have foreign currencies - also an entry point for exchange rate. We are a Canadian retailer and while we buy a lot in CDN, we also buy a lot in USD. A vendor needs to be set up in the specific currency as do the stock items. This translates to an accurate cost for each item.
1 vote -
Printing Mailing Labels
AR: Printing Mailing labels need an added filter for date range of last sales. Ex. I only want to print mailing labels for customers who have purchased in the past three years, not my entire data base.
6 votesThanks for the idea!
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Default report toggles/selections.
When printing a report, it would be nice to have custom saved formats so we don't have to select the same radio buttons over and over again because of the limitations to Denali. Example: When printing a purchase order, I have to select the second format every time because that's the only format that is an editable format in Crystal. Having every option with selectable default would be awesome and time/paper saving.
13 votesThanks for the idea! We are reviewing this idea for future development.
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Denali "Print PR Checks" should have sorts for Employee Number and Employee Name
When you print check and select to sort by employee it is only by employee number. Employee name sorted by last name then first name should be available and it assign the check numbers based on your selection. This is a MAJOR oversight in the development of Denali.
14 votesThanks for your suggestion!
I’ve submitted this to programming for further review.
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Denali A/P should not period validate the Invoice Date Only the GL transaction date
Denali should not use the invoice date from the vendor for period blocking by the fiscal calendar. It should use the GL Transaction date to validate and issue posting error reports when it is outside the fiscal calendar lock. AP Invoice date is to be used to calculate the due date of the invoice using setup terms. Invoices from the last month that is closed can commonly come in after the GL period is closed. In this case the invoice date would be keyed in as the prior closed period and the GL transaction date would be dated in the…
8 votes -
Flag alert for Employees with no tax deductions
When entering payroll hours for an employee, we need a flag alerting us that the employee has no tax deductions. When setting up the new employee it is very easy to skip over the tax section and the employee ends up with no deductions whatsoever. This results in taxable wages not matching gross wages. If there was a flag of some sort when entering the payroll hours, just as there is for negative checks, it would be very helpful.
15 votesThanks for the suggestion!
I have submitted this to programming for further review.
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Inventory alias
Is there a way to allow you to set up inventory item aliases while setting up a new item. Now you have to set up the item first, save it and then go into another menu to set up the alias for it. This is time consuming and would make more sense to do it all at one time in one screen.
11 votes -
Module AR -
You eliminated the reports - payment to invoice and invoice to payment in the AR Module was removed on the last update. This helps with knowing what invoices were paid on what check. Your other reports do not give the information needed. Please reconsider adding this back at your next upgrade. It is beneficial for research.
7 votesThanks for the idea!
Our programmers are reviewing this idea for future development.
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CMS needs an API. We are CMS pro user. Can't use Denali without an API for our newer technologies. Why no API?
We're CMS PRO user and have been for a while. Time to upgrade to new CRM/ERP system. We currently have our own web site/application that handles all CRM and uses CMS PRO as our foundation for the ERP side of the system. Unfortunately, we are forced to import/export text files between our webapp and CMS PRO every few hours to get what we need. CMS PRO is too old and we need to upgrade but we can't use Denali because, with technology out there today, it is a waste of time passing data back and forth in text files. I…
0 votesThanks for your feedback!
We are currently researching options for a Denali API and we understand the significant benefits that an API will provide for our customers. We will be soliciting feedback on this subject soon, so please stay tuned!
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trial balance report allow custom Reports
Can we have custom reports added to the Trial Balance?
8 votesThanks for the idea!
Our Development division is reviewing this idea for future programming.
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Need online assistance in Crystal Reporting
Crystal Reporting purchased by need online assistance in report writing
1 vote
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