Ideas for Cougar Mountain
181 results found
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Online Training Classes
Offer virtual classroom training sessions for customers so that traveling is not necessary to take advantage of prepaid training, and customers can get training easier and quicker.
15 votes -
Payroll Pre-printed check formats as option like in CMS Pro
Please put the CMS Pro Pre-printed check formats back in Denali Payroll as standard check format to select so check does not have to be “customized” (additional time/expense) and conversion delay.
15 votes -
Payroll deductions report
It would be nice to have the Payroll deductions report only show those employees who have deductions. If a person's deduction for a certain payroll is $0, why does it need to show on the report. Maybe one month they owe $ on their bill, but the next time they don't. If they don't, it doesn't need to show their name. It should only show the names of people who have actual deductible amounts for that payday.
14 votesThanks for the idea!
The Denali Payroll Benefit/Deduction Report parameters have the ability to be configured in this way.
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Payroll Direct Deposit stub email
We would like to be able to select an option that would automatically email the direct deposit stub to employees at the email listed on their PR employee management field.
13 votesGreat news! We now have an email delivery solution for Denali! Payroll Stubs can now be securely emailed to employees!
Contact your Cougar Mountain Account Representative for more details!
1-800-388-3038
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All PR reports should be able to be ran from a date to a date not just month, qtr, year. All Reports not just some!
All reports in PR should be able to be ran from a date to a date and not just Month, Quarter, Year. Not just some of the reports but every one listed. Employee deduction reports should be available for date ranges in particular.
13 votesDenali PR has the capability to run all date-relevant reports, including the employee benefit/deduction report, by specific dates.
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View Addresses in A/P while entering
When entering bills under the Enter Bills section of A/P, it would be great to have the address viewable once the Vendor Number is entered. Currently when you enter the Vendor Number, the Vendor Name is the only information viewable. If the vendor address was visible below the Vendor name, there would be less errors when entering data, as well as, when printing checks. At no point in the process of a payment is it convenient to verify the payment address for a vendor.
13 votesThe vendor address is shown in the next column of the Denali vendor lookup window. If in doubt, the vendor field can be double clicked and the vendor address verified through the appearance of the lookup window.
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Add “Pay Period” to the Prepare Payroll Edit Report
Add “Pay Period” to the Denali Prepare Payroll Edit Report. Currently this report does not show the “Pay Period” the user selected and it would be helpful to catch or later see, especially if look back because of issues with period specific benefits/deductions.
12 votesThe “Period End Date” appears on the PR Transaction Edit Report in our latest version of Denali.
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AP check posting to GL
In Cougar when you posted a batch of checks, in the GL would have one line for each check number.
In Denali, when you post a patch of checks, and there are 20 invoices associated with that check, it posts each item separately - thus creating a lot of extra lines to go through when you are looking for something.
Sure you can post the whole batch as one amount, but I don't want to enter one batch for each vendor I have to pay that have multiple invoices to so that it only posts as one line.11 votesThis may be related to your GL Integration settings in AP. Please contact our Technical Support at 1-800-390-7053 if you are still experiencing this issue.
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Denali Payroll needs a Taxable Wages Report.
We need to have the ability to print a Taxable Wages report in Denali Payroll.
11 votesThis feature is now available in Denali 4.2
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Print all of Customer notes when print
When print customer notes, it is not printing all of the notes. Please increase the notes print field to allow for VERY long notes.
11 votesThe Customer Master report in the reports menu has been updated to print all of the notes if you select to. This was finished on 3/18/2016 and released shortly after that.
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make the POS sales screen easier to read
The POS Sales screen is difficult to read with the all the different bars
10 votes -
Have Payroll edit report total deductions by name on report. So I don't have to go thru and add them up.
The transaction edit report for payroll would save time if deductions would total by name at bottom of report. Now I have to add them person by person to discover what my discrepancies are .
10 votesSubtotals are available at the end of the report, and this report can be customized through our custom report design service. Contact your account representative for details.
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Need to be able to adjust salary hours to something other than 80. For instance, our salary hours are 70 for a biweekly pay period.
Adjust hours for Salary employees. Not everyone works a flat rate. Some employees need to have actual hours worked and some employees do not work 40 hours a week. This needs to be adjustable. This was a function in Pro and needs to be available in Denali.
10 votesThis feature is now available in Denali 4.2
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AP Invoice Number
Do Not allow entry of duplicate invoice numbers. Denali does not like them but it allows you to enter it anyway.
9 votesThanks for the idea!
This has been implemented in the latest version of Denali (v.6.3U1)
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Add Upcoming Bill preview section in AP
In the accounts payable main window, include a section for "upcoming bills" that displays any upcoming bills.
9 votesThis function can be addressed through the AP “Prepare Payments Automatically” function, and then setting a date range.
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Quicker response to our support calls
When I call with a problem, I would like support to help me right away -- not a day later. We come to a complete stop at work when we can't use our program, and that's bad for business.
8 votesWe have implemented a Customer Service specialist department, with experts to handle quick questions, or direct issues to the person best suited to help. We are continually striving to ensure our customers have the best experience possible.
We refuse to outsource our technical support to an overseas call center, or to an unskilled support representative reading responses from a script. An unfortunate by-product of this is that our representatives must offer support in the order we receive the requests, and sometimes the response time can be longer than expected.
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Payroll edit report
When printing the payroll edit report. It prints 2 employees on one page....and then it prints the next employee's beginning information on the bottom of that same page. Can this report be formatted so only 2 employee's information is on one page. It can be confusing if you are looking for a certain employee and not see them because they are at the bottom of the page, with no box underneath their name. There is not much space separation between each employee. This may help to keep it to 2 employees per page.
8 votesThis function is an option when printing the Edit report. A User can check the “page breaks” box when printing. This will limit the report to one employee per page.
There are times when two employees will not fit on a single page due to the number of benefits, deductions and other items that must be included for a particular payroll run, so the pagination will break at each employee.
Tip: To save paper, print to a PDF format first, then you can just print the pages desired.
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Let Customers know about bugs that cause major problems, when an update comes through and causes the system not to track kit costs correctly
please let customers know when there are major bug problems. Like some of the 2013 updates that caused the kit costs to track incorrectly. Customers should be warned of this not let them find out when they are trying to do year end closing and then say oh this bug has been in the system since March of 2013.
7 votesWe thoroughly test Denali prior to releasing updates, and will not knowingly allow an update if a major issue exists that will interrupt our customers’ use of our software. If a major error is discovered that will affect a number of customers, we will email those customer affected as soon as possible.
That being said, Denali is very complex, flexible and configurable, so it is impossible to test every conceivable combination of ways that Denali will be used and configured by our customers. Most program errors are a combination of the customer processing environment, customer data entered, configuration settings, and the type of use. Frequently, an issue only applies to one customer and can be resolved or mitigated through our Technical Support.
Denali will always be in a constant state of refinement, as is most software, and our goal is to provide the best customer experience possible. If there is…
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More Payroll Leave codes for Funeral Pay, Comp Time, etc.
Vacation, Sick, Other are not enough - many other leave pay types need allowed in Payroll
7 votesIn Denali payroll, there is no limit on how many different leave pay types are attached to an employee. Users can create as many leave codes as they need for their business.
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7 votes
Thanks for using Customer Voice!
This feature has been completed and is available in Denali. If you have questions about how to do this, please call our support at 1-800-390-7053.
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