Ideas for Cougar Mountain
181 results found
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I need to reformat my payroll check. The written amount is printing too high and Wal-Mart will not cash my employee's checks.
Can I reformat a payroll check?
1 vote -
PO Receiving - should be able to receive more than 1 invoice on the same PO in the same batch
PURCHASE ORDER RECEIVING - Often a PO is not totally fulfilled on one invoice. It would be nice to be able to receive more than one invoice on the same PO in the same batch.
1 voteThis is currently available. If you would like some assistance in being shown how to do it, please contact our training team at 1-800-390-7053.
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Crystal Reports rounds off the dollars on a/p and p/r reports and check. We can't find any way to turn it off.
Crystal Reports rounds off the dollars on a/p and p/r reports and check. We can't find any way to turn it off.
1 voteThank you for the comment. There is a Windows operating system setting that is causing this. Our customer support can help you fix that setting. Please give us a call at 1-800-390-7053 to get in contact with our support.
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AR Statements - Cutoff date
It would be ideal to run statements at any time without having all open invoices listed on the statement.
For example, I decide to go on vacation at the end of July, return August 5th. I should be able to run Customer statements on August 5th for the month of JULY (July invoices only) that do not include any open invoices (for August 1-4th).
Does this make sense?
Thank you!1 voteThank you for the feedback!
This does make sense. While you are unable to do this as a stock report, we do offer report customization, and our Crystal Report writer is able to help you get exactly what you are looking for.
Contact us at 1-800-390-7093 to talk to a Crystal expert.
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1 vote
Thank you for the feedback!
Our stock reports are generally formatted to appeal to the largest number of our customers possible.
We offer report customization, and our Crystal Report writer isbe able to help you get exactly what you are looking for.
Contact us at 1-800-390-7093 to talk to a Crystal expert.
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Transaction posting date
Denail Improvement- Record Date Posted in the transaction file for Denali like it was in CMS Pro
This was a feature contained in CMS Pro but was dropped when Denali replaced CMS Pro because of End of Life. This is a critical component for analyzing accounts that change constantly.
1 voteThank you for the idea. We recently completed this and as of Denali 8.2, the general ledger does keep track of the date posted going forward. It is also a field that you can add to your GL audit trail report and your reprint posting report. Both can be done through Crystal Reports. If you’d like to talk to someone about adding this field to your reports call 1-800-390-7053.
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Allow employees in Payroll to use more vacation hours than they have accrued leaving a negative vacation unit balance
There are times when it would be beneficial to allow employees to go into the hole on vacation units. A switch to allow this functionality would be beneficial. I believe this was possible in Pro.
1 voteThanks Heath. Denali should allow you to do this. Please contact customer support at 800-390-7053 if you need assistance.
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The new AP Debit Report needs to be sorted by due date, not by invoice number. Or give us the option to pick which we prefer.
The new AP Debit Report was changed in the latest update and now I'm missing invoices that need to be paid, because it doesn't sort on Due Date. Bring back the old report or give us the option to choose what we sort on. URGENT!!!
3 votesHi Trish,
Please try the AP aging report. It is the same report that you used to run under the AP debt report. I hope this helps.
Thanks!
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Update payroll check stubs for Oregon clients with new posting requirements
New payroll check stub for paper checks that includes all the new required information as of 1/1/17
1 voteThanks for the idea!
This is likely something that can be accomplished by working with one of our Crystal Reports experts. Please contact your sales rep for options.
Thanks!
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having the open drawer transaction saved
I think it would be great having the open drawer transaction saved and showing up on reports. It used to do it but now it doesn't want to.
3 votesCustomer has been contacted
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inventory item names
I think there is a bug with naming items in the inventory. Some of the items that have ' in it display as " but still come up as ' if you do a search with it. Also I think there might be an issue when upgrading. It looks like it turns some items into lower case letters when they were uppercase. Thanks
3 votesThanks for using User Voice!
I’m sorry you’re experiencing these issues, but I am unable to reproduce what you are describing. The next step would be to contact our support department at 800-390-7053 to open a support case. Support would also be able to discuss any upgrade issues that you are experiencing.
Thanks again!
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auto checking
I would love it if I was able to process checks using denali and cayan. Preferably where it takes it out of the account. Walmart has a function like this. Can this be already and if so what do I need for it to work?
3 votesThanks for the idea!
Cayan has a service that allows you to process checks. You can visit their website at www.cayan.com, or give them a call to discuss the specifics.
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View Posted Journal Entries in GL Module
Would like the ability to query and view only (no edit) previously posted journal entries.
Drill downs in Audit reports and Financial Statements should go down to this level.3 votesThanks for the idea!
We just released Denali 6.4 yesterday and it now includes some drill down functionality. I’ll have our operations department contact you to get an installation scheduled.
Thanks again!
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View Posted Journal Entries in GL Module
Would like the ability to query and view only (no edit) previously posted journal entries.
Drill downs in Audit reports and Financial Statements should go down to this level.0 votes -
AP 1099 Default
In AP vendor file it would be helpful if the default for 1099 was non-employee compensation instead the current default.
1 voteThank you for your suggestion. In the AP Vendor window, when you choose 1099 Applicable, you can go under the 1099 tab and choose whichever default type you would like. The Non-Employee Compensation is currently the default in the list.
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1099 vendor should default to "Non Employee Compensation"
When "1099 Applicable" the default should be "Non Employee Compensation"
1 voteThank you for your suggestion. In the AP Vendor window, when you choose 1099 Applicable, you can go under the 1099 tab and choose whichever default type you would like. The Non-Employee Compensation is currently the default in the list.
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AR statements add payer name
Payer number already shows on the statements. The payer name is not pushed out to be available on the report. Please at least push the payer name out to the statements so it can be added by those who desire it.
1 voteThanks for using Customer Voice!
Great news! This field is already available for reporting purposes. If further assistance is needed for report fields, please feel free to contact our Customer Service department at customerservice@cougarmtn.com.
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ADD LAST RAISE AMOUNT IN PAYROLL
The Last Raise date is a great function, It would be even more helpful if there was a field to put the last raise amount in the same General tab.
1 voteThanks for the Idea!
We created User-Defined fields just for purposes such as this. A custom text field can be created with or without a lookup code, and can be used to filter Payroll reports as well! If you would like assistance creating such a field, contact our Technical Support at 1-800-390-7053.
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Payroll Change
In payroll, I'd like to be able to change the order of the pay rates and/or make them active/inactive.
1 voteThanks for the Suggestion!
The Pay Rate line use in Payroll is dictated first by order of the Rate list in Employee Management, then by default hours. if you wish to use one pay rate as a default, set the default hours to 1 (or other default number), and the other rates to zero. This will ensure that only the Pay Rate line with default hours will appear and be processed in the payroll run.
The other rates with zero hours will not appear on the payroll run.
You can also make the employee inactive, and run the Payroll for only active employees.
Pay Rate lines can be deleted if no hours have been accrued for that rate for the current year.
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Post Dates next to the Versions Available for upgrade
More information the better. The date that the version was available would be very helpful for all versions. More information as to what is in the update. "various other improvements and defect corrections." does not help determine if something we requested has been fixed/added. Plus we might want to test these corrections to make sure they didn't change one of our processes or workarounds created because something was not working.
2 votesThanks for the suggestions! The date of release for updates is listed on our Customer Service Center (www.cougarmtnservice.com) website under the “Latest Releases”.
We notify the concerned customer regarding any specific issues that are resolved in a given version via email. If a customer has reported an issue, we attach their name to that issue so that we can ensure they are notified. It is possible these notices end up in a spam folder sometimes.
Most programming changes are proprietary in nature, and we are thus not able list all of them, as it would be confusing for most customers.
If there are specific issues that you are concerned about, please email customerservice@cougarmtn.com, and we are more than happy to give a status.
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